Frequently Asked Questions
Everything you need to know about shopping with Tip Top Shoes.
What is your shipping policy?
We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days within the continental US, and orders over $100 qualify for free delivery.
How do I return or exchange my shoes?
If your shoes don't fit perfectly, you can return them within 30 days of purchase. Items must be in unworn, original condition with the box to receive a full refund or exchange.
Are your shoes true to size?
Most of our brands follow standard US sizing. However, sizing can vary by manufacturer. We provide a detailed size guide on each product page to help you find the perfect fit.
Do you offer international shipping?
Yes, Tip Top Shoes ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to follow your package's progress.